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Privacy Policy

Draft. This is a plain-language starting point, not legal advice. Have a lawyer review it, and fill in the bracketed details, before launch.

Last updated: [date]

Who we are

Pine Systems (“we”) provides customer communication services to local service businesses. Contact: hello@pinesystemshq.com.

What we collect

  • Contact details you give us, such as name, phone number, email and business name.
  • Messages you send us, and messages sent through our systems on behalf of our customers.
  • Basic website usage information, such as pages visited and device type.

How we use it

  • To reply to you and provide the services you ask for.
  • To run, secure and improve our website and services.
  • To meet legal obligations.

Text messaging

We do not sell or share mobile numbers or text-message consent with third parties for their marketing. See our SMS Program Terms.

Sharing

We share information only with service providers who help us operate, such as messaging, phone and software providers, and only as needed to provide the service.

Your choices

You can ask us to access, correct or delete your information, and you can stop text messages at any time by replying STOP. Contact us at hello@pinesystemshq.com.

Retention and security

We keep information only as long as needed and use reasonable safeguards. No method is perfectly secure.

Changes

We may update this policy and will change the date above when we do.