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Terms of Service

Draft. This is a plain-language starting point, not legal advice. Have a lawyer review it, and fill in the bracketed details, before launch.

Last updated: [date]

The service

Pine Systems sets up and operates customer communication tools for your business, as described on our website and agreed with you.

Fees and cancellation

The standard fee is $297 per month with no long-term contract. Launch offers, such as $97 for a first month, apply as stated when offered. You may cancel at any time. [Describe billing cycle and what happens on cancellation.] Add-on services are priced separately.

Your responsibilities

  • Give accurate information and keep it up to date.
  • Use the service lawfully, including text-message consent and opt-out rules.
  • Message only people who have agreed to hear from you.

No guarantees

We do not guarantee new customers, leads, search rankings, reviews or any revenue increase.

Reviews

Review requests must be honest and sent the same way to all customers. We do not offer incentives for reviews and we do not filter customers by rating.

Liability

To the extent the law allows, our liability is limited to the fees you paid in the previous [3] months. [Lawyer to confirm.]

Governing law

These terms are governed by the laws of [state]. [Lawyer to confirm.]

Contact

hello@pinesystemshq.com